We have no mission statement and no vision. We have an email that gets answered.

We could open by saying we’re a consultancy with extensive experience, solid values and a commitment to excellence.

We won’t. It doesn’t sound serious.

Here’s how this works, and you decide.

Your dossier gets one person with a name who follows it from start to finish. That person opens the official letter the day it arrives, writes to you every Friday, and is the same one who answers when you ask. Behind them is a team that reviews, assesses and builds the filing sets. But the face is one.

That team includes people who sat on the other side of the table, in the regulatory department of a multinational crop protection company, and know what it is to have a head office asking “where is it?” every Monday.

That’s where the weekly report comes from. Nobody put it on a list of values; it comes from having been the one who had to answer that question.

We know COFEPRIS, SENASICA, SADER and SEMARNAT in Mexico from the inside.

Depends what you’re after. If you want a firm with twenty logos on the front page, there are plenty. If you want someone to open your official letter the day it arrives, you know where to write.